Frequently Asked Questions About Energy-Efficient Home Solutions

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Will I notice when the Peak Thermostat adjusts my temperature?

Peak Thermostats make minimal adjustments (typically 2-4 degrees) during peak demand periods, and most homeowners don't notice the difference. You maintain full control and can override adjustments if needed for comfort.

Why is my air conditioner blowing warm air?

Common causes include low refrigerant levels, a malfunctioning outdoor condenser, or thermostat issues. Our experienced technicians can quickly diagnose and resolve the problem to restore your home's comfort.

What's the lifespan of a heat pump system?

Quality heat pumps typically last 15-20 years with proper maintenance. Regular professional service and prompt repairs help maximize system life and maintain peak efficiency throughout the Maritime and BC climate challenges.

What's the difference between heat pumps and traditional air conditioners?

Heat pumps provide both heating and cooling in one system, while traditional AC units only cool and require separate heating equipment. Heat pumps are more versatile and energy-efficient, making them ideal for our varied climates across the Maritimes and BC.

What's the difference between soundproofing and sound absorption?

Soundproofing blocks sound transmission between spaces, while sound absorption reduces echo and reverberation within a room. Our specialists help determine which approach best addresses your specific noise concerns and living situation.

What's the difference between open-cell and closed-cell spray foam?

Open-cell foam is less dense and vapor-permeable, ideal for interior applications, while closed-cell foam is denser, provides higher R-value per inch, and acts as a vapor barrier. Our specialists help you choose the right type for your specific application.

What's the difference between geothermal and air-source heat pumps?

Geothermal systems use ground temperature (which stays constant) while air-source systems use outdoor air temperature (which varies). This makes geothermal more efficient and consistent, though installation costs are higher due to ground loop requirements.

What's the difference between fiberglass and mineral wool batts?

Fiberglass batts are cost-effective and widely available, while mineral wool offers superior fire resistance, soundproofing, and moisture resistance. Our team can help you choose the best material for your specific application and budget.

What's the difference between cellulose and fiberglass blown-in insulation?

Cellulose is made from recycled paper and offers excellent air sealing properties, while fiberglass provides consistent R-value and doesn't settle as much. Both are effective options, and our specialists help you choose based on your specific needs and budget.

What types of systems does Service Yeti maintain?

We service all major HVAC brands and system types including furnaces, heat pumps, air conditioners, boilers, ductwork, and indoor air quality equipment. Our certified technicians have experience with both residential and light commercial systems.

What's the difference between air purifiers and UV lights?

Air purifiers filter particles like dust, pollen, and allergens from your air, while UV lights neutralize biological contaminants like bacteria, viruses, and mold. Many homeowners benefit from combining both technologies for comprehensive air quality improvement.

What's included in a typical membership plan?

Membership benefits typically include annual system tune-ups, priority scheduling, discounted repairs, and extended warranties. Specific benefits vary by plan level, and we offer options tailored to different system types and customer needs.

What's included in a typical maintenance visit?

Our comprehensive maintenance includes system inspection, cleaning, lubrication, filter replacement, performance testing, and safety checks. We also provide recommendations for improvements and alert you to any developing issues before they become costly problems.

What types of water heaters does Greenfoot install?

We install and service various water heater types including conventional tank, tankless, heat pump, and hybrid water heaters. Our specialists help homeowners across our 17 service locations choose the most efficient and cost-effective solution for their hot water needs.

What types of multi-unit buildings do you service?

Urban Yeti services various multi-unit properties including condominiums, apartment buildings, townhouse complexes, and mixed-use developments throughout our 17 locations in the Maritimes and British Columbia.

What types of insulation does Greenfoot install?

We install various insulation types including batt, blown-in, and spray foam insulation to meet different needs and budgets. Our insulation specialists serve homeowners across New Brunswick, Nova Scotia, Newfoundland & Labrador, Prince Edward Island, and British Columbia with solutions tailored to each region's climate requirements.

What types of generators does Greenfoot install?

We install standby generators that automatically provide backup power during outages, ensuring your home's essential systems continue operating. Our generator solutions are particularly valuable given the weather challenges common across our Maritime and BC service areas.

What types of commercial HVAC systems do you install?

We install and service rooftop units, chillers, boilers, VRF systems, and custom commercial solutions. Our commercial team designs systems tailored to your business needs and building requirements.

What soundproofing solutions does Greenfoot offer?

We provide comprehensive soundproofing solutions including specialized insulation materials, acoustic barriers, and sound-dampening techniques for walls, ceilings, and floors. Our soundproofing services help create quieter, more comfortable living spaces throughout our service areas.

What size water heater do I need for my home?

Water heater sizing depends on your household size, usage patterns, and peak demand periods. Our specialists calculate your hot water needs to recommend the right capacity and recovery rate for consistent comfort and efficiency.

What size solar system do I need for my home?

System sizing depends on your annual electricity consumption, roof space, and energy goals. Our solar specialists analyze your utility bills and assess your property to recommend the optimal system size for your needs and budget.

What maintenance do solar panels require?

Solar panels require minimal maintenance—primarily occasional cleaning and annual inspections. Our maintenance services ensure optimal performance and help identify any issues early to protect your solar investment.

What size commercial solar systems do you install?

We handle commercial solar projects of various scales, from small business rooftop installations to large ground-mount arrays. For specific information about commercial solar sizing, financing options, and project timelines, please visit our commercial page or contact our commercial solar specialists.

What size air conditioner do I need for my home?

Proper AC sizing depends on your home's square footage, ceiling height, insulation quality, and local climate conditions. Our HVAC professionals perform detailed load calculations to determine the right tonnage for optimal comfort and efficiency. Contact us for a free assessment and personalized quote.

What maintenance does a central heat pump require?

Central heat pumps need regular filter changes, annual professional tune-ups, and keeping the outdoor unit clear of debris. Our maintenance plans ensure optimal performance and extend system life across all seasons.

What maintenance do mini-split systems require?

Mini-splits need regular filter cleaning (monthly during heavy use), annual professional maintenance, and keeping outdoor units clear of debris. Their simple design makes them relatively low-maintenance compared to traditional HVAC systems.

What maintenance do heat pump systems require?

Heat pumps need regular filter changes, annual professional tune-ups, and keeping outdoor units clear of debris and snow. Our maintenance plans ensure optimal performance and longevity across all seasons.

What is spray foam insulation and what are its benefits?

Spray foam insulation expands to fill cavities and create an air-tight seal, providing superior insulation and air sealing in one application. It's particularly effective in our Maritime and BC climates where air sealing is crucial for energy efficiency and moisture control.

What is remote monitoring for HVAC systems?

Remote monitoring uses connected sensors and smart technology to track your HVAC system's performance, energy usage, and maintenance needs in real-time. This proactive approach helps prevent breakdowns and optimize efficiency across our service areas in the Maritimes and BC.

What is blown-in insulation and what are its advantages?

Blown-in insulation uses loose-fill materials like cellulose or fiberglass that are pneumatically installed into wall cavities, attics, and hard-to-reach spaces. It provides excellent coverage around obstacles and fills gaps that batt insulation might miss, making it ideal for retrofits and irregular spaces.

What is batt and poly insulation and where is it used?

Batt insulation consists of pre-cut fiberglass or mineral wool sections that fit between wall studs, floor joists, and ceiling rafters. The poly vapor barrier controls moisture and air infiltration. This combination is ideal for new construction and renovation projects throughout our Atlantic Canada and British Columbia service areas.

What is a geothermal heat pump and how does it work?

Geothermal heat pumps use the earth's stable underground temperature to provide highly efficient heating and cooling. They circulate fluid through buried loops to exchange heat with the ground, offering exceptional efficiency and environmental benefits for homeowners across our service areas.

What is a ducted central heat pump system?

A ducted central heat pump uses your home's existing ductwork to provide both heating and cooling throughout your entire house. It's an energy-efficient alternative to traditional furnace and air conditioning combinations, ideal for homes across our service areas in the Maritimes and British Columbia.

What is a Peak Thermostat and how does it benefit me?

Peak Thermostats are smart thermostats that automatically adjust your heating and cooling during peak energy demand periods, helping reduce strain on the electrical grid while lowering your energy costs. They're part of utility demand response programs available in our service areas.

What is Urban Yeti and what services does it provide?

Urban Yeti is our specialized division serving multi-unit residential buildings, condominiums, and apartment complexes. We provide HVAC, appliance, and energy system services tailored to the unique needs of property managers and multi-unit building owners across our service regions.

What is Service Yeti and what services does it include?

Service Yeti is our comprehensive service and maintenance division providing regular tune-ups, repairs, and emergency service for all your home comfort systems. We serve customers across our 17 locations in New Brunswick, Nova Scotia, Newfoundland & Labrador, Prince Edward Island, and British Columbia.

What information can I see with remote monitoring?

Remote monitoring typically provides real-time data on system operation, energy consumption, indoor temperature and humidity, filter status, and maintenance alerts. This information helps you understand and optimize your home's comfort systems.

What indoor air quality solutions does Greenfoot offer?

We provide comprehensive indoor air quality solutions including air purifiers, UV lights, humidity control systems, and ventilation improvements. These systems work with your HVAC to create healthier indoor environments throughout our service areas in Atlantic Canada and British Columbia.

What happens if my internet connection goes down?

Peak Thermostats continue operating your HVAC system normally even without internet connectivity. They store your programmed schedules locally and resume smart features once connectivity is restored.

What happens if I need emergency service as a member?

Members receive priority scheduling for emergency service calls, ensuring faster response times when you need help most. This priority access is particularly valuable during peak seasons and severe weather events.

What fuel options are available for standby generators?

We install natural gas and propane-powered generators, depending on your property's utility connections and preferences. Our team helps you choose the most practical and cost-effective fuel option for your location.

What emergency services are available for multi-unit buildings?

We provide 24/7 emergency response for critical systems in multi-unit buildings, understanding that HVAC failures can affect many residents simultaneously. Our Urban Yeti division prioritizes rapid response to minimize tenant disruption.

What does SEER rating mean and why is it important?

SEER (Seasonal Energy Efficiency Ratio) measures your AC's cooling output per unit of energy consumed. Higher SEER ratings (16-20+) mean lower operating costs and better environmental performance.

What areas of my home should be insulated first?

Priority areas include attics, exterior walls, basements, and crawl spaces. Our insulation specialists assess your home to identify the most cost-effective improvements for maximum energy savings and comfort.

What commercial HVAC services does Greenfoot provide?

We offer comprehensive commercial HVAC solutions including system design, installation, maintenance, and emergency repairs for businesses across our 17 locations. For detailed information about our commercial services, pricing, and capabilities, please visit our dedicated commercial page or contact our commercial team directly.

What are the long-term savings with geothermal?

Geothermal systems typically provide 40-60% energy savings compared to conventional heating and cooling systems. While initial investment is higher, most homeowners recover costs through energy savings over 5-10 years.

What are mini-split heat pumps and how do they work?

Mini-split heat pumps are ductless systems with an outdoor unit connected to one or more indoor wall-mounted units. They provide efficient heating and cooling for individual rooms or zones, making them perfect for homes without existing ductwork or for adding comfort to specific areas.

What are Greenfoot's membership plans?

Our membership plans provide priority service, discounted maintenance, and exclusive benefits for HVAC, insulation, and energy systems. Members enjoy peace of mind knowing their home comfort systems receive regular professional attention across our 17 service locations.

What R-value insulation do I need for my area?

R-value requirements vary by climate zone and application. In our colder service areas, we typically recommend R-20+ for walls and R-40+ for attics. Our team ensures your insulation meets local building codes and energy efficiency standards.

What R-value do I need for my climate zone?

R-value requirements vary by region and application. In our colder Maritime provinces, we typically recommend R-20+ for walls and R-40+ for attics. Our insulation specialists assess your specific needs and local building codes to recommend the optimal R-value.

Should I choose a tankless or traditional tank water heater?

The choice depends on your hot water usage patterns, available space, and budget. Tankless units provide endless hot water and save space but have higher upfront costs, while tank units cost less initially but may have higher operating costs.

Is spray foam insulation worth the higher cost?

Spray foam's superior air sealing properties often provide better long-term value than traditional insulation, especially in challenging climates. The energy savings and improved comfort typically justify the higher initial investment over time.

Is spray foam insulation safe for residential use?

Yes, when properly installed by certified professionals, spray foam insulation is safe for residential use. We follow all manufacturer guidelines and safety protocols to ensure proper curing and indoor air quality after installation.

Is remote monitoring compatible with older HVAC systems?

Many remote monitoring solutions can be retrofitted to existing systems using add-on sensors and controllers. Our technicians assess your current equipment to determine the best monitoring options for your specific system.

Is soundproofing effective for reducing outside noise?

Soundproofing can significantly reduce outside noise from traffic, neighbors, or environmental sources. The effectiveness depends on the noise type, frequency, and construction methods used. We assess your specific situation to recommend the most effective solutions.

Is solar energy viable in Maritime and BC climates?

Yes, solar panels work effectively in our service areas despite varying weather conditions. Modern solar technology performs well in diverse climates, and many homeowners across the Maritimes and British Columbia successfully generate significant portions of their electricity needs with solar systems.

Is blown-in insulation better than batt insulation?

Blown-in insulation offers superior coverage and air sealing compared to batts, especially in existing homes. It conforms to irregular spaces and provides more consistent thermal performance. Our insulation experts can evaluate your home to recommend the best solution.

How quiet are mini-split systems?

Modern mini-splits operate very quietly, with indoor units typically producing less noise than a whisper. This makes them ideal for bedrooms, home offices, and other spaces where noise levels matter.

How quickly can you respond to commercial HVAC emergencies?

We understand that HVAC failures can impact business operations. Our commercial emergency service team provides rapid response to minimize disruption to your business. Contact our commercial division for details about emergency service availability in your area.

How often should I schedule HVAC maintenance?

We recommend professional maintenance twice yearly—spring for cooling systems and fall for heating systems. Regular maintenance prevents breakdowns, maintains efficiency, and extends equipment life, which is especially important given our challenging Maritime and BC climates.

How often should I have my air conditioning system serviced?

We recommend professional AC maintenance twice a year—once in spring before cooling season and once in fall. Regular servicing helps maintain efficiency, prevents breakdowns, and extends your system's lifespan. Our certified technicians serve customers across New Brunswick, Nova Scotia, Newfoundland & Labrador, Prince Edward Island, and British Columbia with 17 convenient locations.

How often do air quality systems need maintenance?

Maintenance varies by system type—filters typically need replacement every 3-12 months, while UV lights need annual bulb replacement. Our maintenance plans ensure your air quality systems continue operating effectively.

How much space do I need for a geothermal system?

Space requirements depend on loop type—horizontal loops need larger yard areas while vertical loops require less surface space but deeper drilling. Our geothermal specialists assess your property to determine the best configuration.

How much does residential soundproofing cost?

Soundproofing costs vary widely based on the area size, materials selected, and installation complexity. We provide detailed estimates after assessing your specific needs and desired noise reduction levels.

How much does remote monitoring cost?

Remote monitoring costs vary based on system complexity and monitoring features selected. Many homeowners find the service pays for itself through prevented repairs and improved efficiency. Contact us for pricing specific to your system and needs.

How much do membership plans cost?

Membership plan pricing varies based on the systems covered and service level selected. Most plans pay for themselves through included maintenance and member discounts. Contact us for current pricing and plan options in your area.

How much can I save with a central heat pump system?

Savings vary based on your current heating system, home size, and energy usage patterns. Many homeowners see 30-50% reductions in heating and cooling costs. We provide personalized energy savings estimates during our free consultation.

How much can I save with residential solar panels?

Solar savings depend on your current electricity usage, system size, local utility rates, and available incentives. Many homeowners see 50-90% reductions in their electricity bills, with systems typically paying for themselves within 8-12 years through energy savings.

How much can I save with a Peak Thermostat?

Savings vary based on your energy usage patterns and local utility programs, but participants typically see reductions in their electricity bills through demand response incentives and improved energy efficiency. Contact us for information about programs available in your area.

How much blown-in insulation do I need in my attic?

The amount depends on your climate zone and desired R-value. In our service areas across the Maritimes and BC, we typically recommend achieving R-40 to R-60 in attics. Our team calculates the exact coverage needed based on your attic area and current insulation levels.

How many indoor units can connect to one outdoor unit?

Most residential systems can connect 2-8 indoor units to a single outdoor unit, depending on the system capacity and individual room requirements. Our specialists design multi-zone systems to meet your home's specific comfort needs.

How long does spray foam insulation last?

Quality spray foam insulation can last the lifetime of your home when properly installed. It doesn't settle, sag, or lose R-value over time like some traditional insulation materials, making it an excellent long-term investment.

How long does insulation installation take?

Most residential insulation projects are completed in 1-2 days, depending on the areas being insulated and access requirements. Our efficient installation process minimizes disruption to your daily routine.

How long does generator installation typically take?

Most residential standby generator installations are completed in one day, though site preparation and electrical work may extend the timeline. Our installation team provides accurate scheduling during your consultation.

How long does blown-in insulation installation take?

Most residential attic installations are completed in 2-4 hours, depending on the area size and access. Wall cavity installations may take longer but are typically finished in one day.

How long does batt and poly insulation last?

Quality batt insulation typically lasts 20-30 years when properly installed and protected from moisture. The poly vapor barrier should remain intact throughout this period to maintain effectiveness.

How long does a commercial solar installation take?

Project timelines vary based on system size, site complexity, and permitting requirements. Our commercial solar team provides detailed project schedules during the consultation process to help you plan accordingly.

How long does a residential air conditioning system typically last?

With proper maintenance, most central air conditioners operate reliably for 10-15 years. Regular tune-ups, filter changes, and prompt repairs can help maximize your system's lifespan and performance.

How long do solar panels last and what warranties are available?

Quality solar panels typically last 25-30 years with minimal performance degradation. Most manufacturers provide 20-25 year performance warranties, and we offer installation warranties to ensure your system operates as designed.

How long do water heaters typically last?

Traditional tank water heaters typically last 8-12 years, while tankless units can last 15-20 years with proper maintenance. Regular maintenance and water quality affect lifespan significantly, especially in areas with hard water common in some of our service regions.

How long do geothermal systems last?

The indoor components typically last 20-25 years, while the underground loops can last 50+ years. This exceptional longevity makes geothermal an excellent long-term investment for your home's comfort and efficiency.

How long do central heat pump systems last?

With proper maintenance, quality central heat pumps typically operate reliably for 15-20 years. Regular professional service helps maximize lifespan and maintain efficiency throughout the system's life.

How does remote monitoring prevent system failures?

By continuously tracking system performance, remote monitoring can detect developing issues before they cause complete failures. This early warning system allows our technicians to address problems proactively, reducing emergency service calls and costly repairs.

How energy-efficient are heat pump systems?

Heat pumps can achieve 300-400% efficiency by moving heat rather than generating it, significantly outperforming traditional heating methods. This translates to substantial energy savings and reduced environmental impact for homeowners.

How does batt insulation help with soundproofing?

Dense batt materials like mineral wool effectively reduce airborne noise transmission between rooms and from outside. Proper installation with continuous coverage provides both thermal and acoustic benefits for your home.

How do you coordinate service in occupied buildings?

Our Urban Yeti team specializes in minimizing disruption to residents while providing necessary services. We coordinate with property management to schedule work during appropriate hours and provide advance notice to affected residents.

How do I sign up for a membership plan?

You can enroll in a membership plan during any service visit, or contact any of our locations directly. Our team will help you choose the plan that best fits your home's systems and your service preferences.

How do I schedule service or request emergency assistance?

You can schedule service through any of our 17 locations, online, or by phone. For emergencies, our dispatch team prioritizes calls based on safety and comfort needs, with members receiving priority scheduling.

How do I know if my home needs more insulation?

Signs include uneven temperatures, high energy bills, ice dams, or drafts. Our insulation experts provide free assessments to evaluate your current insulation levels and recommend improvements for better comfort and efficiency.

How do I know if my home has indoor air quality issues?

Common signs include persistent odors, excessive dust, humidity problems, or respiratory irritation. Our indoor air quality specialists can assess your home's air quality and recommend targeted solutions for your specific concerns.

How do I determine what size generator I need?

Generator sizing depends on which appliances and systems you want to power during an outage. Our specialists assess your electrical panel and priority loads to recommend the right capacity for your needs and budget.

How do I choose between different heat pump types?

The choice depends on your home's existing ductwork, heating needs, and budget. Our HVAC specialists evaluate your specific situation to recommend whether ducted central, mini-split, or other heat pump configurations work best.

How can I improve my water heater's efficiency?

Regular maintenance, proper temperature settings (120°F), insulation blankets for older tanks, and fixing leaky faucets all improve efficiency. Upgrading to a high-efficiency model can provide significant long-term energy savings.

How can I improve my air conditioner's energy efficiency?

Regular maintenance, clean filters, proper thermostat settings (74-76°F in summer), and ensuring good airflow around your outdoor unit all help improve efficiency. Our team can provide personalized energy-saving recommendations during your service visit.

Does Greenfoot install commercial solar systems?

Yes, we provide commercial solar solutions for businesses looking to reduce energy costs and environmental impact. Our commercial solar team designs and installs systems tailored to your facility's energy needs across our service regions in Atlantic Canada and British Columbia.

Do you service large commercial buildings and industrial facilities?

Yes, our certified commercial technicians have experience with various commercial and industrial HVAC systems. We work with businesses of all sizes throughout New Brunswick, Nova Scotia, Newfoundland & Labrador, Prince Edward Island, and British Columbia. Please contact our commercial division for a consultation.

Do you provide commercial solar maintenance and monitoring?

Yes, we offer comprehensive maintenance and monitoring services to ensure optimal performance of your commercial solar investment. Our commercial team can design a maintenance plan that fits your operational needs and budget.

Do you offer emergency service outside regular hours?

Yes, Service Yeti provides emergency service for urgent HVAC issues that affect your home's safety or comfort. We understand that system failures don't wait for convenient times, especially during extreme weather conditions common in our service areas.

Do you service individual condo units or work through property management?

We work with both individual condo owners and property management companies, depending on building policies and service needs. Our Urban Yeti team understands the complexities of multi-unit building services and compliance requirements.

Do you provide emergency water heater service?

Yes, we provide emergency water heater repair and replacement services because we understand that hot water is essential for daily comfort and hygiene. Our service teams respond quickly to restore your hot water supply across all our service areas.